Chris Lumb Driving School Terms and Conditions

Driving Licence and Eyesight
The learner must hold a current, valid driving licence (provisional or full), which must be produced on or in advance of their first lesson. The learner must also check that they can read a number plate at a distance of 20.5 meters (i.e. 67 feet - about 5 car lengths) with prescribed visual aids (i.e. contact lenses or glasses) if normally worn.

Driving under the Influence
To ensure the safety of you, your instructor and other road users your instructor reserves the right to cancel any lesson if you are or if they suspect you are under the influence of drugs and or alcohol. If this occurs the full training fee for the period in question will be lost or charged.

Payments

All payments are by BACS or card NO CASH

All block bookings are to be paid in full prior to the first lesson, all fees paid are not refundable in the event that you decide to cancel the training once the booking has been accepted.Payment for individual lessons must be paid prior to the lesson.

Cancellations

Cancellation of any lesson, 48 hours before a lesson was due to start will be charged in full.   

 

The Driving Test
Bookings

Driving tests will be booked by yourself with agreement from your instructor of when this should take place. Driving test bookings always take priority over other lessons. Therefore, your lesson may be postponed to allow for someone else’s driving test and vice-versa. Changes to lesson bookings as a result of this will be notified immediately. Test appointments must be notified to your instructor as soon as they are known, otherwise he or she cannot guarantee to provide a vehicle for the test.

Test cancellation
Three clear working days notice of cancellation or postponement is required by the DVSA. Failure to provide the required notice will result in the loss of your lesson and test fee. Your instructor cannot be held responsible for any postponement or cancellation of tests by you or the DVSA. However, they will help  you to reclaim expenses from the DVSA.

If your instructor or vehicle is unable to attend an arranged test due to mechanical, electrical, or health issues your instructor will not be responsible for the loss of your test and fee.

 

Punctuality
In their own interests learners are advised to be punctual for their lesson appointments. your instructor would normally wait for a maximum of 15 minutes before the lesson would be abandoned and the lesson fee forfeited or become due for payment. A reciprocal waiting time may become necessary if your instructor is delayed due to unforeseen circumstances. Any lesson time lost as a result of this would be made up by your instructor either at the end of the normal lesson time if possible or at a later date.

 

Learner Comfort and Safety
In the interests of comfort and safety learners are advised to wear suitable footwear and clothing which does not restrict movement. Learners must also take note of any medication they are taking that may affect their ability to drive safely and advise their instructor accordingly before taking any lesson booked.

 

Your Statutory Rights
Nothing in these terms and conditions will reduce your statutory rights relating to faulty goods or services provided. Your instructors have a statutory obligation to provide you with goods and services fit for the purpose for which they were bought and as described. If you have any doubts about your statutory rights please contact your local Trading Standards Department or Citizen's Advice Bureau